Privacy policy

Data management and protection of personal information

By using this site, you declare that you are at least 14 years old. If you are under 14, the consent of your parents or legal guardians is required to access our services.

Sharing your personal information with third parties

As part of certain activities, your personal information may be shared with trusted third parties, only when necessary to provide you with the requested services. For example:

  • Rocksoft, responsible for the Anémone Camping software used for reservations at NAPAGA Campground.

We take the necessary measures to ensure that these providers and trusted partners process your information solely for the intended purposes.

Information collection by third parties

The following third parties may have access to certain data as part of the services they provide to Espace NAPAGA:

  • RockSoft, technology service provider for the reservation platform used for booking camping sites at NAPAGA Campground,
  • Jolifish, technology service provider for hosting the Espace NAPAGA website and its ticketing system,
  • Moneris, online payment service provider for secure processing of financial transactions.

Retention of your personal information

Personal information is retained only for the duration necessary to fulfill the purposes for which it was collected unless a longer retention period is authorized or required by law.

Accessing and updating your personal information

You may request to review the personal information we hold about you, in accordance with applicable laws, once your identity has been confirmed. In some cases, a written request may be required.

If your information needs to be updated, we encourage you to notify us promptly by phone or email so your file can be corrected and reflect the most accurate information possible.

Links to other websites

Our website may occasionally contain hyperlinks to other platforms or websites. Once you leave our site, the privacy policies of those external sites apply. The information exchanged on those sites is not subject to this Privacy Policy, but to the policies of the external sites concerned, if available. We encourage you to review them.

Questions? Concerns? Complaints?

For any questions regarding the collection, use, retention, or updating of your personal information, to file a complaint, or for any related concerns, please contact the privacy officer. We will respond to any request within a maximum of thirty (30) days.

Privacy officer

Mrs. Elsa Pépin, executive director
Phone : +1 418 689-6043, ext. 4
Email :

Your privacy matters to us. Learn how we collect, use, and protect your personal information. Check out our Cookie Policy to better understand our privacy practices.